Refund & Cancellation Policy

Last updated: September 2026

7-day money-back

If you are not happy with Pro, email support@yaybit.com within 7 days of payment with the email address of your account (and the Razorpay payment ID if you have it). We will refund the full amount — no questions asked.

How refunds are paid

Approved refunds are sent back to the original payment method through Razorpay within 5–7 working days. Your bank or UPI app may take a few more days to show it.

What happens to your account

When a payment is refunded, Pro for that payment ends. Your saved moments are not deleted; if you have more than 5 videos, the extra ones stay on your computers but new videos can’t be added on the Free plan.

After 7 days

Payments are not refundable after 7 days, except where required by law or if you were charged by mistake (for example, charged twice) — those we always refund.

Cancellation

There are no automatic renewals, so there is nothing to cancel: the yearly plan simply ends after 12 months unless you choose to pay again. You can delete your account at any time from Library → Settings.

Failed or pending payments

If money was deducted but Pro did not activate within 30 minutes, email us with the payment reference — we will activate Pro or refund you.

Contact

support@yaybit.com · Vijay Vinayagamoorthi (Yaybit), Erode, Tamil Nadu, India.